While the home loan industry continues to clock impressive numbers, customer service is lagging way behind. Adopting
service benchmarks is still a voluntary exercise
Delhi-based developer Uppal Group has entered into a joint venture with USA’s Indus Capital Partners, to form a new entity, Umang Realtech. Leonard B. De Somma, partner, Indus Capital Partners, speaks to Pankaj Anup Toppo about their future plans